Shipping policy
Shipping Policy
Thank you for shopping with Spikecartco. We are committed to delivering your order quickly and securely across Pakistan.
Order Processing
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Orders are processed within 1 business day after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Charges
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A flat shipping fee of Rs. 250 applies to all orders unless otherwise stated during a promotion.
Delivery Time
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Standard delivery takes 3–7 working days across Pakistan.
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Delivery times may vary slightly for remote locations or during public holidays.
Order Tracking
Once your order has been dispatched, a tracking number will be provided so you can monitor your shipment.
Delivery Information
Please ensure your shipping address and contact number are accurate when placing your order. Spikecartco is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Delivery Attempts
Our courier partner may attempt delivery more than once. If delivery cannot be completed due to customer unavailability or incorrect information, additional delivery charges may apply for re-shipment.
Delays
While we aim to deliver all orders within the estimated timeframe, unexpected delays caused by weather conditions, courier operations, public holidays, or other circumstances beyond our control may occur.
Damaged or Missing Items
If your order arrives damaged, incomplete, or incorrect, please contact our customer support team within 48 hours of delivery so we can investigate and resolve the issue promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website.